Event Support

Event.Gives understands that ensuring the success of your fundraising event goes beyond just creating an appealing auction page. That's why we offer comprehensive event support options, designed to provide you with expert assistance when you need it most. Whether you require remote support or an onsite presence, our team is dedicated to ensuring your event runs seamlessly, giving you the peace of mind to focus on what matters most – your cause. With Event.Gives, you're not just getting cutting-edge technology; you're getting a partner committed to your fundraising success.

​​If you are looking for a dedicated technician to be on call during your event, we can help! With our remote support option, your dedicated Event Expert will act as an overall support person to help you, your volunteers and guests alike. They will be able to assist attendees with logging into their accounts, placing bids or donations, and answering any inquiries that are submitted through the blue Support button on your event page.  They will also have a direct line to the Event.Gives Tech Team as well.

Looking for help with your event site and day of questions? Our remote support plus option bundles our remote support with building your event site to give you the full arsenal of our expert's help! From creating tickets to importing items, our event expert will guide you along the path of success.

If you are looking to have another point person for your event, our onsite event support is perfect for you! Your Onsite Event Expert will be by your side throughout your event! They will arrive 1 hour prior to the event to ensure your team is prepared for the event. They will be able to assist with check-in, monitor the auction, help guests bid, answer questions throughout the event, and help with the checkout process.

If you are hosting a virtual or hybrid event and looking for extra support, we can help you! Our Production Event Expert will include 4 hours (plus 2 run-throughs) of event production support for your virtual live event. Your Event Expert will produce the show based on the most current Run of Show that your team provides.  They will be able to assist your MC, Auctioneer, and/or Event Organizer with any production-related questions. They will have a direct line to the Event.Gives Tech Team.

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